We, here at Virtual Ticketing Solutions, practice what we preach. We believe in providing our clients who are looking for unique and expert online ticketing solutions, not only the best software we can offer but also a full customer experience. So what is this customer experience that is so important to any business? Forbes takes some ideas from the Harvard Business Review and redefines the customer experience as “your customer’s end-to-end journey with you, not just the key touchpoints or critical moments when customers interact with your organization.”
Don’t just take our word for it. We’ll be there for you every step of the way from the implementation of our ticketing solutions to your business; take a look at what some of our clients are saying. Heather Clay, the Director of Sales for the Charles Riverboat Company, says, “While the actual program is a large part of Virtual Ticketing, the service is what truly sets them apart from the rest. From Mike’s regular check-ins on our satisfaction level, to Tina’s training and marketing assistance, to Wendy’s rapid web management, to Shane’s ability to make anything possible within the program – we are truly happy to have joined the Virtual Ticketing family.”
We want your customers to be raving about you too, and we believe that our ticketing solutions are the first step in your customer’s journey with you. By implementing this easy and flexible software for your boat tour company, you will be taking the first step to receiving stellar reviews from your customers through improved customer service, efficiency, and accessibility. Come join the Virtual Ticketing Solutions family.